The Memories Concierge

We build private websites to keep your family’s core memories safe and sound.

Celebrate your family’s living legacy with a private, curated, searchable site for your core memories.

  • More discreet than social media

  • Curated with more artistry than iCloud

  • Safe from the vulnerabilities of basements, and the neglect of attics

  • Accessible whenever, wherever with the click of a button

  • Your new happy place :)

Portfolio

The Caldwell Family

Playful. Scrapbook. Summer Camp.

The Mahans

Refined. Editorial. Romantic.

How TMC came to be

Hi, I’m Stef Caldwell.

And this is my family. I’m a wife to Ronnie, and a mother to two beautiful girls, Charlie and Margaux, the muses and heartbeats behind The Memories Concierge.

The idea for this work didn’t arrive as a business concept. It arrived as a loss, a conflict, and an opportunity.

Years ago, I went searching for our wedding video, only to discover that the company who filmed it had gone out of business. I was devastated. After days of digging, I managed to recover a screen-recording of our wedding trailer. I’m grateful to have it… but it isn’t the same. That moment stayed with me, the sinking feeling of realizing something irreplaceable was suddenly gone.

Then there’s my husband, Ronnie. He is very private. I love making playful home videos, capturing the behind-the-scenes joy of our everyday life, but he values discretion, and prefers to keep those moments off the internet. I found myself torn between sharing our joyful memories and protecting our privacy.

And then came my grandmother’s handwritten memoir, something I thought was gone forever until I found it tucked away during a moment when she was hospitalized, when we weren’t sure how much time we had left with her. Holding those pages in my hands felt like holding our family’s history, fragile, precious, and utterly irreplaceable.

Somewhere in the middle of all of this, I realized what I was craving:
A place worthy of our memories.

Not another app. Not another feed. Something just for us. A private, intentional, beautifully curated home for:

  • our treasured family photos

  • our joyful, imperfect home videos

  • our campy Christmas cards

  • my grandmother’s memoir, preserved digitally

  • the voicemails from loved ones that we never want to lose, including my late grandparents

  • heirloom family recipes

  • and so much more…

So I built an archival site for our family, a living, evolving home for our story.

Friends began to notice. They’d ask to see it… and then they’d ask, “Could you help us build one for our family, too?” One by one, I began creating archives for others, with the same care, discretion, and reverence I brought to my own.

That is how The Memories Concierge was born.

Today, my team and I serve families who want their stories preserved with intention. Families who value privacy, heritage, and the quiet luxury of knowing that nothing meaningful will be lost to time, platforms, or chance.

It is our honor to help you protect, curate, and celebrate your living legacy with the care it deserves, and the love only a family story can hold.

How It Works

Step 1

We begin every engagement with an onboarding call to get to know you and your beautiful family, and to understand your vision for your family’s archive site, including the people, moments, and dates that matter most.

Step 2

Then our team gets to work. We’ll gather digital copies of your family’s most treasured items (e.g. photos, videos, scrapbooks, recipes, cards, handwritten notes, voicemails, and more) and develop the initial build of your family’s site. From there, we’ll collaborate on any revisions needed to ensure you’re truly obsessed with your new digital home for your family’s core memories.

Step 3

Your site is published and ready to enjoy for years to come, a beautifully preserved, living home for your family’s most cherished memories, thoughtfully organized, effortlessly searchable, and a joy to share with the people you love.

Need some inspiration?

Reach Out for a Demo

Frequently Asked Questions

  • Sites are private, but make searching for core memories super easy, so families put all sorts of “best stuff” on it. Here’s the short list:

    • Home videos

    • Sacred photos

    • Hand-written notes, birthday and holiday cards, or memoirs from loved ones passed

    • Voicemails from favorite people that have been sitting in your voicemail box for years

    • Your favorite family recipes

    • Kids art that you don’t want to hang or store in the basement

    • Kids sports memorabilia, photos, and accomplishments

    • Family trees and DNA results from Ancestry.com or 23andme

    • And so much more…

  • We try to make onboarding as little effort on you as possible. We’ll send you a survey to better understand your goals for the site, as well as key family members and key dates we want to make sure are prominent in your family’s curated memory-preservation process.

    Once we have a handle on most important people, and most cherished dates, we’ll begin our initial build.

  • The initial build for your site will be delivered 4-6 weeks from your onboarding date.

  • Sites are built on Squarespace, a reputable web domain and website hosting service. Which means that even if The Memory Concierge goes out of business, your family’s memories are safe and sound.

  • For an extra fee, we are happy to create backups of all your digital assets on Google Drive.

  • We offer flexible pricing based on project type and complexity. You can learn more about our different offerings here.

  • At the end of the day, we know how important your core memories are to you, and we don’t take for granted you letting us into your life and your most cherished memories. Our ambition is to provide Five Star Hospitality, liken to what you’d expect when staying at a Ritz Carlton, every detail accounted for, every interaction above and beyond.

  • Reach out to hello@bystefcaldwell.com and we can start the conversation!